Strategy

Leadership

The collaboration between the DHL divisions will be accelerated by an Executive Committee DHL whose function will be to facilitate co-operation amongst the three DHL divisions GLOBAL FORWARDING, FREIGHT, EXPRESS and SUPPLY CHAIN in the interest of the customer.

• DHL aims to become the market leader in targeted industry sectors. In this context sectors such as Life Sciences or Technology will be promoted under a dedicated sector management across all DHL Divisions.
• The driver of innovative logistics solutions will be a new organisational unit called "DHL Solutions & Innovation." In this central function - extending across DHL - all previous innovation activities will be bundled in order to offer customer-specific solutions. This central function will report directly to the CEO.
• Global Customer Solutions (GCS) bundles the expertise of all DHL brands and tailors it to customers' specific needs. This way DHL is completely customer oriented - products and geography play a secondary role.
• A new HR organisation, HR DHL International, promotes employee development across departments and improves DHL's human resources efficiency and effectiveness.

New leadership structure